If you have any registration questions be sure to read all Rules & Policies below or check the FAQs page. If you still can't find what you are looking for, email us at email@example.com so we can help you.
Refund Policy: There will be no refunds under any circumstances. This policy will be strictly adhered to. Our “no refunds policy” also applies to weather cancellations as well as changes to the race after registration. However, if an event does have to be canceled for any reason we will issue you a credit for the full amount of your registration. We do understand that things come up that are beyond your control. As a leader in the industry, we do offer the ability to transfer your registration to any upcoming BBSC Event within a calendar year. Please read our Transfer Policy below.
Transfer Policy - If you are unable to race due to medical or personal reasons, you may defer your race entry paid minus a $10 transfer fee to a future event within 12 months of the original event. Deferrals do not carry over beyond one year, and a written request must be made more than 30 days in advance of the event. This transfer only covers the race entry fee. USAT one-day fees, processing/transaction fees, and packet pick-up fees are non-transferrable or refundable. In order to transfer your registration, you will need to e-mail us at firstname.lastname@example.org with your Full Name, Registered Race, Race Distance, and desired changes more than 30 days before the event. Athletes wishing to transfer will be provided with a unique entry code that can be used towards a future event that is within 12 months of the original event. Please read the additional rules below.
If you are transferring your registration to someone else, you must provide the name of the new individual as well as their contact information. They will be required to register using a credit code provided for the transfer, and pay any remaining USAT fees. Transfers will incur a $10 transfer fee. Transfers only include the race entry fee. USAT one-day fees, processing fees, and packet pick-up fees are non-transferable and non-refundable. Transfers will be handled on a case by case basis. Please read the additional rules below.
There is only one transfer allowed per original registration.
If changing from a race with a higher entry fee to a race with a lower entry fee, the athlete will receive no refund of the difference in the fees.
If transferring from a race with a lower entry fee to a race with a higher entry fee, the athlete will be required to pay the difference between these two race fees.
Athletes who are not annual USAT members will be required to purchase a USAT single day membership. USAT rules do not allow single day memberships to be transferred between events or between individuals.
Distance Change Policy - If you wish to change to another distance, please email email@example.com. Downgrades are free, but refunds are not issued for the difference in price. You can upgrade by paying the difference in cost between your original entry and the cost of the upgraded entry. You can change your distance by emailing firstname.lastname@example.org. If it is within 12 days of the event, all changes will be made at packet pick-up.
Waivers – Agreeing to the waivers and payment of your entry fee constitutes your acceptance of the BBSC Endurance Sports terms and liabilities waiver and USA Triathlon waiver.
Event Modifications / Cancellations – The race directors and/or USAT officials reserve the right to reschedule, modify or cancel any or all portions of an event if weather conditions, water quality or anything else compromises athlete safety or makes the originally planned event impossible. There will be no refunds for rescheduled, modified or canceled events. Any changes made to the race are done because we have to, usually out of safety for our participants that arise after the race has been planned. We are triathletes too and we do everything to create a better, safer, more enjoyable experience for all of you.
Unauthorized Transfers – Packet pick-up will require photo proof of identity. Participants who swap or sell their race number without authorization will not be allowed to race in another BBSC Endurance Sports event for a period of 2 years and will be subject to disciplinary action by USAT.